Terms of service

This website is operated by Gapless, trading under HRSG GROUP PTY LTD, ABN 55 653 992 495.

By visiting our website or purchasing from us, you agree to these Terms of Service.

Business Details

Business name: HRSG GROUP PTY LTD
Trading name: Gapless
ABN: 55 653 992 495
Email: gaplesscaulking@gmail.com
Phone: 0414 824 987
Address: Unit 4, 201 Rosanna Road, Rosanna VIC 3084, Australia

Products

We sell caulking, sealant, construction, trade, and related products.

Product descriptions, photos, specifications, colours, sizes, compatibility information, and stock availability are provided as accurately as possible.

Customers are responsible for checking that a product is suitable for their intended use before purchasing.

Professional Use

Some products may require trade knowledge, correct surface preparation, safe handling, correct storage, correct application, and compliance with product instructions, safety data sheets, or technical data sheets.

We are not responsible for incorrect product use, incorrect application, poor preparation, misuse, or failure to follow manufacturer instructions.

Pricing

All prices are listed in Australian dollars.

Where applicable, prices include GST.

We may update pricing, products, shipping rates, and availability at any time without notice.

Orders

We reserve the right to accept, reject, cancel, or refund an order if:
- A product is unavailable
- A price or listing error has occurred
- The delivery address is outside our service area
- We suspect fraud or misuse
- We are unable to fulfil the order

Payment

Payment must be completed at checkout before an order is processed.

Shipping

We currently deliver within Melbourne, Victoria only.

Shipping terms are explained in our Shipping Policy.

Returns and Refunds

Returns and refunds are handled under our Return and Refund Policy and Australian Consumer Law.

We do not accept change-of-mind returns.

Nothing in these Terms excludes, restricts, or modifies any rights you have under Australian Consumer Law.

Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect loss, loss of profit, loss of business, project delays, installation costs, removal costs, re-application costs, or losses caused by misuse, incorrect application, or failure to follow product instructions.

Nothing in these Terms limits any rights that cannot be excluded under Australian Consumer Law.

Website Use

You must not use this website for unlawful, fraudulent, abusive, or harmful activity.

You must not attempt to interfere with the security, operation, or functionality of the website.

Contact

For questions about these Terms, contact:

Gapless
HRSG GROUP PTY LTD
Email: gaplesscaulking@gmail.com
Phone: 0414 824 987
Address: Unit 4, 201 Rosanna Road, Rosanna VIC 3084, Australia